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What is the status of my vital certificate order?
If you ordered a Vital Certificate through Archives.com, you can check your order status by visiting the Order History page in My Account. In Order History, click the link on your vital certificate order listing. The order status will provide an overview of your order, shipping information, and purchase summary.
Why haven't I received my vital certificate yet when I paid for overnight shipping?
The processing time for certificates varies by record office. To view the turn-around time associated to your certificate order, visit the Order History page in My Account. In Order History, click the link on your vital certificate order listing. Your certificate's estimated delivery is noted under the Shipping Information section. If you chose USPS Critical Mail as your shipping method, the shipping time will be reduced and you will also have enhanced security, door-to-door tracking, and damage insurance.
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